Shipping policy
SHIPPING POLICY
Thank you for shopping with STREET CONVO (Pty) Ltd.
Processing Time
- Orders are processed within 1–3 business days after payment has been received.
- Orders placed on weekends or public holidays are processed on the next business day.
Shipping
- Standard Shipping (South Africa): 3–7 business days
- Express Shipping (South Africa): 1–3 business days (where available)
Shipping times are estimates and may vary depending on your location and the courier.
Shipping Costs
Shipping fees are calculated at checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email or SMS (where available).
Incorrect Address
Customers are responsible for providing the correct shipping address. STREET CONVO is not responsible for delays or failed deliveries caused by incorrect address information.
Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us within 7 days of delivery so we can investigate with the courier.
International Shipping
International shipping is currently not available.
Contact Us
If you have any questions about shipping, please contact us:
STREET CONVO (Pty) Ltd
Email: streetconvo2@gmail.com
Phone: +27 679 032 769